Thank you so much for shopping Brooklyn Warmi!
Our policies are as follows:
- All apparel merchandise is final sale due to COVID-19.
- All jewelry is made of Gold Plated Stainless Steel. This information is provided in the description box of each product. Brooklyn Warmi is not liable for any skin reactions you may have once purchased.
- If you must return any jewelry, it must be within one week from the date you receive your order.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at email@example.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
If you have any further questions or comments, please feel free to reach out to BrooklynWarmiDesigns@yahoo.com as a way of contact. Response time is within or up to 24 hours.